Factory Snapshot
- Total Area: 60,000+ ㎡ (Across 4 Production Bases)
- Production Capacity: 25 HQ Containers / Month (Ensuring Just-in-Time delivery for chains)
- Sterilization: Industrial Microwave Drying & UV Tunnel Systems
- Quality Standard: AQL 2.5 / 4.0 | BRC Grade A Certified
The Technical Process
Step 1: Log Selection & BoilingProcess: We strictly select high-density Birch/Bamboo (Density > 0.65g/cm³). Raw logs undergo 8-10 hours of high-temperature boiling (95°C - 100°C).
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Step 2: Rotary Peeling & Precision CuttingProcess: Logs are peeled into veneers with a thickness tolerance of ±0.05mm. Automated punching presses create clean-edged shapes using laser-calibrated molds.
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Step 3: 4-Stage Tumbling & PolishingProcess: Semi-finished products undergo 4-6 hours of friction polishing in industrial tumblers. No chemical coatings are used.
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Step 4: High-Temperature Drying & Moisture LockWe utilize High-Temperature Drying Tunnels to strictly control the wood's moisture content below 12%. Unlike traditional air drying, this intensive thermal treatment creates a 'Dry-Lock' state. It effectively prevents mold risks during long ocean freight across humid climates, while simultaneously enhancing the structural stability of the cutlery. |
Step 5:Technology ensures standard; Humans ensure perfection.Process:Our quality control combines the best of both worlds.
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Step 6: High-Temperature Heat PressingProcess: Cutlery is shaped under high pressure at 160°C - 180°C.
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Step 7: Metal DetectionProcess: 100% of finished packs pass through industrial metal detectors before boxing.
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Step 8: GMP Packing EnvironmentProcess: Final packing takes place in a dust-free workshop requiring full protective gear (hairnets, masks, gloves).
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Customization for Horeca:
- Branding: High-precision Hot Stamping (Laser branding) for client logos.
- Kits Assembly: Automated wrapping lines for 3-in-1 or 4-in-1 cutlery kits (with napkin/salt/pepper).
- Paper Packaging: Capability to use FSC-certified paper bags customized for chain store retail.
FAQ
Q: Are your wooden cutlery products 100% compliant with the EU SUPD (Single-Use Plastics Directive)?
A: Yes. Our wooden cutlery is made from 100% renewable birch wood with zero plastic coatings, PLA, or bioplastics. They are fully compliant with EU regulations and are suitable for the "Plastic-Free" categorization in European retail markets.
Q: Do you hold FSC certifications for your raw materials?
A: Absolutely. We provide FSC certification. This allows you to trace the wood from our factory back to the specific sustainable forest in Latvia or China, critical for meeting EU corporate responsibility standards.
Q: Can your wooden knives actually cut through steak or chicken?
A: Yes. Unlike cheaper poplar wood alternatives, we use high-density Birch. We also offer a "Heavy-Duty" series with a reinforced handle design and optimized blade angle, specifically engineered for the American dining style (Steak & Meat).
Q: What shipping terms do you offer for North American clients?
A: To give our large-volume B2B clients maximum control over their logistics costs and preferred carriers, we specialize in FOB and CIF terms. While we do not handle destination customs clearance (DDP), our experienced export team provides complete, compliant documentation package (Commercial Invoice, Packing List, Bill of Lading, and necessary certificates) to ensure a smooth handover to your customs broker at the US/Canadian port
Q: How do you prevent the "woody taste" or splinters in mouth?
A: It’s all about the polishing process. We use a 4-stage tumbling system (2 stages for shape, 2 stages for smoothness) to seal the wood pores. We also offer an optional Carnauba Wax coating (food grade) for premium clients who require an ultra-smooth, odorless experience.
Q: Can you produce individual cutlery sets (3-in-1 / 4-in-1) with my brand logo?
A: Yes. We have 20+ automated wrapping lines. We can pack wooden cutlery with napkins (bleached or unbleached), salt/pepper, and stirrers into kraft paper or PLA bag. We support Hot-stamping logo on the cutlery handle and custom printing on the wrapper.
Precision-Crafted Tableware for the Global Food Service Industry
Elevate your dining experience with sustainable, safe, and branded solutions.
Empowering Horeca brands in Europe, Australia, and the Middle East.
Beyond Manufacturing: Your Partner in Dining Excellence
In the competitive Food Service sector, tableware is more than just a utility—it is the first physical touchpoint for your guests. Whether you operate a fast-casual franchise, an airline catering service, or a fine-dining establishment, the quality of your disposables reflects your brand’s standards.
At Shuntong, we don't just produce; we engineer solutions. We combine sustainable materials (Wood, Bamboo, Bagasse) with advanced manufacturing precision to deliver products that meet the rigorous demands of commercial dining.
The "Food Service Grade" Standard
Why leading distributors choose Shuntong over general wholesalers.
Unlike generic retail products, our Food Service Series is engineered for the dining table:
- Velvet-Touch Finishing (Zero Burrs): We utilize a proprietary 4-stage polishing process to ensure every fork and spoon offers a silky-smooth mouthfeel. No splinters, no rough edges—guaranteed safety for your guests.
- Neutral Taste Profile: Through high-temperature sterilization and ultrasonic cleaning, we neutralize natural wood odors, ensuring the cutlery never interferes with the flavor of your cuisine.
- Structural Integrity: Reinforced designs for heavy-duty use. Our knives cut through steak without snapping, and our bagasse bowls hold hot soups without leaking or turning soggy.

Comprehensive Customization (OEM)
Your Brand, Your Specifications. Fully tailored to your operational needs.
Transform essential items into powerful marketing tools.
- Laser Engraving: Precision burning of your logo onto handles. Ideal for a premium, organic look (Popular in Fine Dining).
- Hot Stamping: Deep, tactile logo impression for high visibility and brand recall.
- Custom Printing: High-definition printing on paper wrappers, sleeves, and bagasse lids using food-grade, soy-based inks.
Packaging designed for speed, hygiene, and efficiency in commercial kitchens.
- Cutlery Kits (The 4-in-1): Fully automated assembly of Knife + Fork + Spoon + Napkin. Optional add-ons: Salt/Pepper sachets, Toothpicks, Wet Wipes.
- Individual Wrapping: Machine-sealed paper or pet bag wrapping for maximum hygiene. Essential for hospitals, airlines, and delivery services.
- Shelf-Ready Packaging (SRP): Custom carton dimensions optimized for pallet efficiency and easy stacking in busy storage rooms.
Need a unique shape? We build molds from scratch.
- Ergonomic Redesign: We can modify handle curvature for better grip or widen spoon bowls for specific soups.
- Performance Tweak: Adjusting bagasse fiber density and oil-proofing levels (PFAS-Free available) to handle specific menu items like heavy curries or oily dressings.
Regional Expertise & Compliance
Global Standards, Local Compliance. We speak your market’s language.
For Our European Partners
- SUP Directive Ready: Our entire range is strictly compliant with the EU Single-Use Plastics Directive. We provide full documentation to ensure smooth customs clearance.
- 100% Plastic-Free: We offer plastic-free packaging alternatives, including paper carton sealing tape and cellulose-based wrappers.
- FSC Certified: We guarantee 100% traceability from responsibly managed forests—a non-negotiable requirement for major EU retailers.
For Our Australian Partners
- Biosecurity Compliant: All wooden and bamboo shipments undergo rigorous kiln drying and fumigation processes to meet strict DAFF (Department of Agriculture) import requirements.
- Certified Compostable: Products designed to meet AS 4736 (Commercial) and AS 5810 (Home) composting standards.
- Outdoor Ready: Our heavy-duty bamboo series is specifically tested to withstand the rigors of Australian BBQ and outdoor catering events.
For Our Middle Eastern Partners
- Heavy-Duty Performance: We manufacture "Thickened Series" cutlery designed specifically for rich, heavy dishes (rice, grilled meats) common in regional cuisine.
- Luxury Aesthetics: Premium "Waxed-Finish" wood options provide a glossy, upscale look suitable for luxury hotels and events in Dubai and Riyadh.
- Halal Supply Chain: Our production environment adheres to strict hygiene and ethical standards suitable for Halal-compliant sourcing.
The OEM Workflow
Streamlined to get your product to market faster.
- Consultation & Specs: Send us your logo (AI/PDF) and menu requirements. We advise on the best material and weight.
- Rapid Prototyping:
- Digital: 3D rendering within 24 hours.
- Physical: Custom samples dispatched within 5-7 days.
- Precision Manufacturing: Production in our dust-free workshop with automated optical sorting to remove defects.
- Flexible Shipping Terms: We provide professional FOB (Free On Board) and CIF (Cost, Insurance, and Freight) services. Whether you prefer to use your own forwarder or have us arrange the freight and insurance to your destination port, we ensure a transparent and secure transaction.
Frequently Asked Questions
Q: Can you guarantee the wood won't have a "woody" taste?
A: Yes. We use premium Birch wood and a high-temperature drying process that minimizes natural wood scents.
Q: What is the lead time for a custom-printed cutlery kit?
A: For first orders involving new printing plates, lead time is typically 25-30 days. Repeat orders are faster, usually 15-20 days. We also offer "Stock-Hold" programs for urgent dispatch.
Q: Are your bagasse products truly PFAS-free?
A: We offer certified PFAS-Free bagasse pulp options specifically for the EU and North American markets, verified by third-party lab testing (SGS/TUV).
Q: We are a small chain. What is your MOQ for customization?
A: We support growing brands. While standard MOQ is 500 cartons, we are happy to discuss trial orders or consolidated shipments to help you test the market.
Engineering the Future of Food Service Packaging
Where 18 years of manufacturing expertise meets advanced material science. We don't just make cutlery; we design solutions for the perfect dining experience.
[ Explore Our Technology ]
Designed for the Chef, Engineered for the Operations
In the fast-paced Food Service industry, packaging is the bridge between your kitchen and your customer. At Shuntong's Sustainable Solutions Lab, we look beyond the factory floor. We analyze how your customers hold a spoon, how your delivery riders transport meals, and how your staff stocks inventory.
We combine precision mechanics, bio-material innovation, and data-driven design to solve the industry's toughest challenges: durability, hygiene, and brand consistency.
The 4 Pillars of Innovation
Material Engineering & Surface TreatmentSolving the "Mouthfeel" Challenge
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Structural Mechanics & ErgonomicsBuilt for Functionality, Not Just Looks
Our Solution:
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Automation & Hygiene IntelligencePurity for Food Safety
Our Solution:
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Sustainable & Logistic EfficiencyGreen from Factory to Landfill
Our Solution:
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From Concept to Mass Production in 15 Days
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Consultation & Insight: We analyze your menu, delivery constraints, and brand goals.
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3D Modeling & Prototyping: 3D renders provided in 48 hours; physical samples in 7 days.
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Stress Testing: Lab simulation of high-heat, soaking, and bending scenarios.
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Mold Development: In-house CNC center allows for rapid mold creation and modification.
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Pilot Run & Production: Small batch testing followed by automated mass production.
Tested for the Real World
We don't just guess; we verify. Every batch undergoes rigorous testing in our internal lab:
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Heat Resistance Test: 100°C water/oil exposure for 60 mins.
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Load-Bearing Test: Measuring the breaking point of knives and forks.
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Sensory Evaluation: Ensuring zero odor or taste interference.
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Microbial Testing: SGS/FDA standard compliance checks.
Q: Can you customize cutlery to match our brand's unique style?
A: Absolutely. We offer "Brand Tailoring Engineering." Whether it's laser-engraving your logo, customizing the handle shape to fit your visual identity, or creating a unique 3-in-1 kit, we turn commodity items into branded assets.
Q: Will wooden cutlery negatively affect the taste of our food?
A: No. Our "Pure-Taste" technology involves high-temperature carbonization and ultrasonic cleaning to remove natural wood sap and odors. We ensure the cutlery remains neutral, letting your food's flavor shine.
Q: How do you handle "sogginess" in paper/bagasse containers?
A: For delivery-heavy clients, we recommend our "Delivery Pro" series. These products feature enhanced fiber density and optional plant-based lamination, ensuring they stay rigid and leak-proof even after 45 minutes of transport.
Q: What is the lead time for a new custom mold?
A: Thanks to our in-house mold center, we can complete a new mold in just 7-10 days. For long-term partners with stable volume, we often waive the mold fees to support your product innovation.